Personal information that you directly provide to us (e.g.: by the contact form or by e-mail or by phone) is used only to answer your requests, to keep records of correspondence and, if applicable, to comply with the law or to fulfill any contractual obligations towards you.
If you place an order or request a service, we may share some of your details with some third parties, like postal couriers, banks, external accountants, credit reference agencies and fraud prevention agencies.
We store and process personal data in the EU. Unless legally obliged, we don't retain personal data for more than ten years.
Data provided by third parties
We don't generally receive personal information about you from third parties. If that happens, the information will generally be limited to your name and contact details and will be subject to the same policies that we apply to the information provided directly by you (see previous section).
Data collected by this website
We don't collect any of your personal data when you visit our website. Specifically, we don't use any cookie that allows to analyze web traffic or profile users and we don't use any tracking or fingerprinting technology.
For what concern the information that you may send us by the contact form, please refer to the first section of this document.
On this website we use two technical cookies (bandwidth and shakaIsSupported) that allow to enhance subsequent video playbacks by remembering the bandwidth of your connection and whether your browser is supported by our video player. This anonymous information is accessed solely by our video player and solely for the aforementioned purpose.
Cookies are small text files automatically saved on your device by web pages.
Our hosting provider, Argonavis Srl, may store server logs to ensure IT security.
Updating or removing your data
If you'd like a copy of your personal information that we are retaining or you'd like to correct or remove information you think is inaccurate, please contact us.